Refund & Return Policy
We want you to love what you ordered.
Effective Date: June 18, 2026
Returns
We accept returns within 30 days of delivery. To be eligible, items must be:
- Unused and in original condition
- In original packaging (if applicable)
- Accompanied by proof of purchase (order number or receipt)
Non-returnable items: Final sale items, gift cards, and any items marked as non-returnable at the time of purchase.
Refunds
Once we receive and inspect your return, we'll notify you by email. If approved, your refund will be processed within 5-7 business days to your original payment method.
Exchanges
We replace items that are defective or damaged. Email support@everydaygems.store with a photo and your order number.
Damaged or Wrong Items
If your order arrives damaged or incorrect, contact us within 7 days of delivery. We'll send a replacement or issue a full refund — no return required.
How to Start a Return
- Email support@everydaygems.store with your order number and reason for return.
- We'll respond within 1-2 business days with return instructions.
- Ship the item back using a trackable method.
- Once received and inspected, your refund is processed within 5-7 business days.
Late or Missing Refunds
If you haven't received your refund after 7 business days, check with your bank or card provider first. Still nothing? Email us and we'll look into it right away.
Questions about a return or refund?
Email support@everydaygems.store — we respond within 24 hours.
We want you to love what you ordered.
Effective Date: June 18, 2026
Returns
We accept returns within 30 days of delivery. To be eligible, items must be:
- Unused and in original condition
- In original packaging (if applicable)
- Accompanied by proof of purchase (order number or receipt)
Non-returnable items: Final sale items, gift cards, and any items marked as non-returnable at the time of purchase.
Refunds
Once we receive and inspect your return, we'll notify you by email. If approved, your refund will be processed within 5-7 business days to your original payment method.
Exchanges
We replace items that are defective or damaged. Email support@everydaygems.store with a photo and your order number.
Damaged or Wrong Items
If your order arrives damaged or incorrect, contact us within 7 days of delivery. We'll send a replacement or issue a full refund — no return required.
How to Start a Return
- Email support@everydaygems.store with your order number and reason for return.
- We'll respond within 1-2 business days with return instructions.
- Ship the item back using a trackable method.
- Once received and inspected, your refund is processed within 5-7 business days.
Late or Missing Refunds
If you haven't received your refund after 7 business days, check with your bank or card provider first. Still nothing? Email us and we'll look into it right away.
Questions about a return or refund?
Email support@everydaygems.store — we respond within 24 hours.